Privacy policy

This Privacy Policy explains how EMMA SIGMA LTD and its subsidiaries (“EMMA SIGMA” or “we”) may collect, use and process information obtained through our website (the “Website”). The processing of your personal data shall always be in line with the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL ON THE PROTECTION OF INDIVIDUALS CONCERNING THE PROCESSING OF PERSONAL DATA SUCH DATA (GDPR) (the “GDPR Regulation”). Your privacy matters to us, and we will do our best to ensure it.

What Data We Collect

We may collect your personal data (such as your name, mailing and billing address, telephone number and e-mail address) (the “Personal Data”) in order to provide you with particular products, services or information at your request or while making a reservation at one of our marinas (“Services”).

In order to fulfill Services, we may also collect financial and payment information and other information related to your reservation, stay or visit, information about your yacht or boat.

When you visit our Website, we may further collect information that is linked to your computer or mobile device (such as the internet domain, IP address, browser type and version, time zone setting and location, operating system, date and time of page views, platform and other technology on devices you use to access our Website) (the “Device Identifiers”). We utilize Google Analytics reports to collect certain information including the Device Identifiers about new/returning visitors. We may also collect information about you from third parties, such as travel agencies, online booking services or other external partners in your travel arrangements, as well as from other third-party sources that are lawfully entitled to share your data with us. We use this information (and may add it to the other information we have about you) for the purposes and under conditions described in this Privacy Policy.

How We Use Collected Data

Processing of your Personal Data is based on a particular lawful basis. We fully respect the principle of purpose limitation, so your Personal Data are collected for specified, explicit and legitimate purposes and will not be further processed in a manner that is incompatible with those purposes.

Primarily, processing of your Personal Data is necessary for provision of Services you have requested. We use your Personal Data to process your reservation requests and contact you when necessary regarding Services you have purchased.

Additionally, following the consent obtained from you, we may process your Personal Data for some other specific purposes, such as sending promotional and advertising materials and providing you with personalized services.

In certain cases, it is required to process your Personal Data to comply with the legal obligations we have. On the contrary, we may consider certain Personal Data to be processed in our legitimate interest, in accordance with your reasonable expectations. This could be a case of a voluntary survey following your visit in our marina or to otherwise establish, defend, or enforce our legal rights.

How We Share Data

We may share Personal Data and Device Identifiers with our affiliates and other third parties who require such information to assist us with professional, consulting, marketing, or communications services. We allow third parties access to such information to perform specific tasks at our instruction for us or on our behalf. We may also disclose Personal Data as required by law or regulation to public (regulatory and/or government) authorities in order to comply with our legal obligations.

Cookies

Cookies are small text files that are placed on your computer of mobile device when you browse websites. Our Website uses cookies, as almost all websites do, for the proper functioning of the Website and to help us improve the functionality and structure of the Website.

If you do not wish to receive cookies from the Website, you may set your Internet browser to reject the cookies, although doing so may affect your ability to perform certain transactions on the Website. You should consult the instructions for your particular Internet browser to determine how to delete cookies, whether your browser is able to turn off cookies, and the procedures for doing so.

Security

We treat the Personal Data and other information provided to us as confidential information and we use the same methods and procedures to protect your confidential information as we do to protect our own confidential information. If you submit information through the Website or by e-mail, such information shall be protected by various technical and organizational measures from unauthorized access, loss, disclosure, modification or destruction. Our employees, as well as service providers with whom we may share your personal data, are also obliged to exercise reasonable efforts and to ensure the confidentiality and security of your data.

In the event that, despite all the security measures undertaken, the confidentiality or availability of your Personal Data is somehow compromised, we shall immediately notify the competent supervisory authority and/or data subjects, in accordance with the GDPR Regulation or the applicable laws.

Retention 

EMMA SIGMA will retain your Personal Data for as long as we have a business purpose to do so, or as otherwise required by the GDPR Regulation or applicable law. After the expiry of the applicable terms or when the purpose of processing is no more applicable or ceases to exist, your Personal Data will be securely deleted or anonymized.

Your Rights

In accordance with the GDPR Regulation, you may access your Personal Data that we hold and receive a copy of that Personal Data by contacting us at info@marina21.com. You may request to have the Personal Data corrected and you may also ask us to delete, restrict or suspend the processing of your Personal Data in certain circumstances. Where you have given us consent to process your Personal Data, you may withdraw that consent at any time.

Changes to this Privacy Policy 

We may make changes to this Privacy Policy from time to time. Any such changes will be promptly reflected on the Website. Please check this Privacy Policy regularly to ensure you are familiar with the most up-to-date version.

Contact Us 

All questions regarding the processing of personal data, requests for correction, deletion, restriction and objection, please contact us at info@ marina21.com. If you are not satisfied with our response or believe that our processing of your Personal Data is not in accordance with law, you may register a complaint with the relevant supervisory authority in your jurisdiction.